Free Shipping

The Free Shipping statement appears on many locations of our website. Free shipping is available when the items you are purchasing are shipped within the lower 48 US states. Shipping to Hawaii, Alaska, or any country outside of the United States will have additional shipping charges applied. Please note that not all of our products are eligible for free shipping.

How long does it take for my order to arrive?

Wheels only: 4-7 business days

Tires only: 3-7 business days

Wheel & Tire Package: 14-21 business days

In stock items should follow these timelines closely but please keep in mind that these are estimates, not guarantees. Ceramic coating may add 2-3 business days.

Will I need to sign for my order when it is delivered?

This will depend on what you ordered! For orders like wheels only or accessories, USPS or FEDEX will deliver these to your location without signature and you can follow the progress with their easy to follow tracking. For freight shipments like wheel and tire packages, the shipment will require a signature most of the time. If your shipment does not require a signature, we will notify you while the order is still in our warehouse to give you time to prepare for your delivery.

Are liftgates included with shipping?

No, the package can be broken down and inspected while unloading each tire by rolling it off the delivery truck individually. If you do require a lift gate, please reach out to us using the Contact Us Page and we can confirm pricing with the freight company for this additional service.

Can I ship my order to a business address?

Yes! Be sure to include the business name in the shipping address details during checkout as the carrier will need the business name to complete delivery.

Can I ship my order to a PO address?

We are unable to ship items to PO Boxes unless it is only a smaller item like clothing or only lugs. If you provided a PO Box address for a wheel, tire, or suspension order, one of our team will be reaching out to you to update your shipping address to a physical location.

Can I ship my order to APO or FPO military addresses?

APO/FPO/DPO: We will work with you to try to complete this order but we can only ship to these types of addresses on a case by case basis. Additional shipping charges apply to anything shipped outside of the US (lower 48)

Contact Us with your shipping address and order description so that one of our experts can put together shipping details on this order.

Do you ship internationally?

Yes! From Canada to Australia and everywhere in between - we frequently ship to countries all over the world. Please note that, unless otherwise specified, Seaside Customz’ international shipping quotes only cover freight costs. If applicable, additional fees, such as duties or brokerage fees, are collected locally and are not included in the shipping quote. In rare cases, we have temporarily suspended shipping to certain countries, like Russia or Mexico, depending on frequency of fraud based issues.

We do not ship to freight forwarders and all international shipments must go through our carriers directly to you.

Have international shipping questions? Please ask prior to ordering.

What about duty fees?

If you’re an international customer your government may charge duties or taxes when the product arrives. Seaside Customz does not pay for these additional taxes and fees and the customer is responsible to do the research and understand these fees, we do not have the resources to quote these additional costs.

Please note that if you’re an international customer your government may charge duties/taxes/brokerage when the product arrives. Seaside Customz does not pay for these additional brokerage, taxes, and fees.

International Shipping Disclaimer

You, the buyer, are responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc. required by your country for importing consumer goods. We do not collect this beforehand, and cannot give you an estimate of the cost - charges vary around the world.

As an international consumer, please do your research to ensure there are no surprise charges when clearing your package through customs, and to have an idea of what the additional cost may be. If you are unfamiliar with customs fees and charges, please speak to your local postal or customs office for more information. It is your full responsibility to verify the customs, duties, charges, and procedures in your country prior to placing your order.

If customs fees and charges are refused at the time of delivery, your order will be returned and you will not receive a refund for shipment costs.

Shipping Terms

Seaside Customz is not responsible for lost, misplaced, or delayed shipments or damaged freight by the freight carriers after they have been dispatched.

Seaside Customz cannot be held responsible / liable for lost or stolen packages that have delivery confirmation to the address that was provided. The customer accepts full responsibility to file any claim(s) with the carrier for damaged and/or lost shipments.

Seaside Customz is not responsible for mis-delivery errors via carrier, or incorrect shipping info

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